What will I receive in each shipment?
How long is the membership term, do I have to ship every month, and how do I cancel my membership?
OPEN-ENDED, ongoing memberships MAY BE CANCELLED at any time, however, certain promotional offers may require a minimum term prior to cancellation. To cancel, you may contact us by email at [email protected], fill out our order cancellation form, call us at 800.625.8238, or chat with us online M-F, 7am-5pm Pacific.
Can I combine a flower club membership with a chocolate club membership?
- The International Wine of the Month Club – receive two bottles of red wine, white wine, or one of each through four monthly wine club options.
- The Microbrewed Beer of the Month Club™ – choose between five craft beer clubs offering US craft beer, IPAs, international beer, and hard-to-find rare beers.
- The Gourmet Cheese of the Month Club – choose between two cheese club options including our new Rare Cheese Club, and enjoy three ½-pounds of artisanal and small-batch cheese from award-winning cheesemakers.
- The Premium Cigar of the Month Club™ – choose between two cigar club options, including our Rare Cigar Club, and receive super-premium, hand-rolled cigars each month.
- The Gourmet Chocolate of the Month Club™ – every box of small-batch, gourmet chocolates comes straight from the world’s top chocolatiers.
How does your 100% Satisfaction Guarantee work?
Our 100% Satisfaction Guarantee ensures that every bouquet that you purchase from The Fresh Cut Flower of the Month Club™ meets your high standards or we will replace it or refund your purchase.
Why should I choose The Fresh Cut Flower of the Month Club?
With over 60 years of collective experience in all aspects of the floral industry, our designers know which flowers travel best, where to find the best quality blooms and when to buy them. We purchase only top quality blooms graded by size, luminosity, color vibrancy, stem strength, and bloom count per stem. Unlike most flower clubs that ship 12-15 stems of the same flower, we put together the entire arrangement for you as though you'd bought it in a floral shop, only fresher. Overnight delivery ensures your flowers arrive just days after they're harvested. We stand by every featured bouquet and our 100% Satisfaction Guarantee and dedication to responsive, knowledgeable, relationship-driven customer service that's earned us an A+ rating with the Better Business Bureau. Learn More about our flower selection process.
What benefits do I gain by creating an account with you?
Registering an account allows you to save an address book, view past orders, and manage any scheduled email gift announcements.
How do I manage my account?
How do I reset my password?
To reset your password, visit the forgot your password page and enter the email address associated with your account.
When will my credit card be charged?
What states do you ship to?
When will my shipment arrive?
Do I have to be home to receive my shipment?
All shipments are sent via Federal Express Overnight service. Due to the perishable nature of the product, shipments are sent without a signature required to avoid excessive periods in the carrier's possession. It is therefore very important that you ship to a location where someone will be there to receive it. Many of our members ship to work locations or a neighbor who is often home.
How do I change my delivery address?
Please either call us at 800-625-8238 or email us at [email protected] no later than the 1st of the month to change your delivery address.